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Customer story

UrbanNest Management

UrbanNest struggled with slow make-readies and a disjointed marketing process. With Greenhaus, the team orchestrated inspections, vendor work, and listing syndication from one board—cutting vacancy to 12 days and filling their pipeline with qualified residents.

Flagship result

12-day average turn with a two-person leasing crew

Portfolio snapshot

240 doors

Days-to-lease

12 days

Coordinated checklists and marketing automations accelerated every turn.

Lead conversion

+18%

Centralized applications and screening cut drop-off across the funnel.

Team hours saved

6 hrs/turn

Vendors, inspectors, and leasing agents worked from the same live task board.

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Hear how UrbanNest Management operates today

We now launch listings the same day residents give notice.

Challenges before Greenhaus

Manual make-ready coordination created multi-day gaps between notice and listing.

Marketing syndication lagged because photos, copy, and pricing lived in different tools.

Prospect follow-up lacked structure, causing qualified leads to go dark.

Greenhaus playbook

How the team configured automations and dashboards.

Turn board automations

Greenhaus triggered checklists the moment notice was given and kept every stakeholder accountable.

Listing launch kit

Photo upload, pricing guidance, and description templates lived in one workspace that syndicated out in minutes.

Prospect follow-up sequences

Automated SMS and email cadences nurtured applicants until they signed, boosting conversions.

Implementation timeline

Week 1

Centralized existing make-ready templates inside Greenhaus and mapped vendor responsibilities.

Connected marketing channels (Zillow, Apartments.com, company site).

Week 2-3

Automated notice-to-listing workflow, including photo assignments and pricing approvals.

Implemented lead nurture campaigns tied to prospect status.

Week 5

Reduced average vacancy by nine days and created a forecast dashboard for upcoming turns.

Documented SOP so the two-person leasing team could onboard seasonal help instantly.

Grab the same resources UrbanNest Management used

We share the exact playbooks, checklists, and dashboards after a quick discovery call so you can plug them into your process.

Explore additional wins

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Prolific Properties

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400 doors

Havenbrook PM

Scaled from 180 to 400 doors without adding staff

  • 10 hours saved per employee
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UrbanNest Management case study | Greenhaus • Greenhaus