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Privacy policy

Effective January 15, 2025

1. Overview

Greenhaus manages personal data in accordance with US privacy laws, GDPR, and CCPA. We only process information needed to deliver our property management platform and never sell personal data.

2. Data we collect

Account information such as name, role, and contact details; portfolio metadata; payment details (processed via Stripe Treasury); usage telemetry for performance and security; and communications sent through the platform.

3. How we use data

Operate and secure the Greenhaus platform, provide customer support, send transactional communications, comply with legal obligations, and analyze anonymized usage to improve the product.

4. Sharing

We share data with subprocessors under strict DPAs including Vercel, Supabase, Stripe, Snowflake, and Resend. Access is governed by contracts and monitored via audit logging.

5. International transfers

All production data is hosted in US-only regions with optional residency per state. Cross-border transfers follow Standard Contractual Clauses.

6. Data retention

Customer data is retained for the duration of the contract plus 90 days. Customers can request deletion or export via the admin console or by contacting admin@greenhausmanagement.com.

7. Your rights

Depending on jurisdiction you may request access, correction, deletion, portability, or restriction of processing. Submit requests via admin@greenhausmanagement.com and we will respond within 30 days.

8. Contact

Email admin@greenhausmanagement.com or write to Greenhaus, 500 Market Street, Suite 900, San Francisco, CA 94105.

Privacy policy • Greenhaus